Knitting Addiction respects and is committed to protecting your privacy. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Knitting Addiction uses Secure Sockets Layer (SSL) software that is the industry standard.. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Knitting Addiction offers exchanges on yarn products within 14 days of purchase. Please call 252.255.5648, and speak to either Jeanne or Abby Blue for details. Yarn must be in original condition and from a smoke-free home. We are very sorry, but due to the nature of copyrighted materials, we can not offer any exchanges on patterns, or books.
Knitting Addiction does not offer refunds on products or shipping costs.
Every effort will be made to ship your order within 48 hours of placement. Yarns do some times end up out of stock, in that event, we will contact you as soon as possible to discuss other options. Orders ship out USPS, Priority Mail. Typical delivery is 4-7 days of order placement.
Shipping and Handling Costs:
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In (NC) state
orders will be charged 7.75% sales tax in accordance with internet sales laws.